We knew we needed a new project management tool, but finding one that would meet our unique needs, building the system, and training the staff was going to be an undertaking our internal team didn’t have the time to manage. We also needed an approach that would be personal and robust enough to garner staff buy in. Tailwind Collective listened carefully, vetted solutions based on our needs and budget, customized the software to fit our needs, met with staff and teams, provided training materials and stayed responsive as we learned the new system. That customized and personal approach built trust with the team and definitely helped earn the buy in we needed. Tailwind Collective allowed us to execute this project in a way that was both efficient and thoughtful.
I highly recommend Tailwind Collective. Their expertise, support and knowledge of public media have significantly helped our organization transform our online presence.
From the start, the Tailwind team demonstrated a deep understanding of our station's needs and objectives, from Content to Membership to Education. They conducted a thorough analysis of our existing website, pinpointing areas for improvement. Their recommendations were insightful and tailored to our specific goals and requirements.
Tailwind also helped streamline and improve our website's visual design. They walked us through their suggestions, mocked up changes and offer a seasoned perspective on best visual practices. They have enabled us to make changes that are eye-catching but also functional, ensuring a seamless experience for our users across devices.
Throughout the entire process, the Tailwind team has been responsive, collaborative, and a true pleasure to work with. They've kept us informed at every stage, incorporated our feedback and made sure the final product meets our strategy and reflects our brand. I consider them a valuable partner for any digital project.
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